Smart and Remote Hands Services

Swift response and on-site diagnosis of datacenter equipment and infrastructure issues.

Prompt resolution of identified issues through targeted troubleshooting activities.

Organize, label, and documented network cabling for improved installation quality and reduced errors.

Optimal cable pathway and rack management to enhance airflow and minimize cable clutter.

Perform visual inspection and data collection of physical power distribution equipment (PDUs) to verify proper operation and identify potential issues

Conduct on-site physical inspections and verification of equipment against asset records.

Ensure accurate asset tracking, inventory management, and comprehensive documentation of hardware configurations.

On-site installation and configuration of servers, switches, routers, and other critical hardware.

Experience seamless integration of new equipment with your existing infrastructure, including the replacement of disks or memory expansion modules in supported systems

Perform on-site power cycling and rebooting of servers, switches, and other  devices.

Provide prompt response to power-related issues, minimizing disruptions and ensuring continuous availability.

Execute basic commands on device consoles as per customer instructions.

Assistance with device configuration and management port settings.

On-site inspection of critical datacenter equipment and infrastructure on a regular basis

ensuring optimal performance, identifying potential issues, and proactively addressing them.